Privacy Policy

Welcome to CA Maintenance. We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Who We Are

CA Maintenance ("we", "our", "us") operates https://www.camaintenance.co.uk/ and is responsible for the collection, use, and protection of your personal data.


2. What Information We Collect

We may collect and process the following personal information:

  • Name, email address, and contact details.

  • Business and payment information.

  • Information provided through our contact forms or service enquiries.

  • Technical data such as IP addresses and browser details when you visit our website.


3. How We Use Your Information

We use your data to:

  • Provide and manage our services.

  • Communicate with you regarding inquiries or contracts.

  • Improve our website and services.

  • Process payments and invoices.

  • Comply with legal and regulatory obligations.


4. How We Share Your Data

We do not sell or rent your personal data. However, we may share it with:

  • Third-party service providers who assist in delivering our services.

  • Legal authorities when required by law.

  • Payment processors for billing purposes.


5. How We Protect Your Data

We implement security measures to protect your personal data from unauthorised access, loss, or misuse. However, no system is completely secure, and we encourage users to take necessary precautions.


6. Cookies and Tracking Technologies

Our website may use cookies to improve user experience and analyse website traffic. You can manage cookie settings through your browser preferences.


7. Your Rights

Under UK data protection laws, you have the right to:

  • Access, correct, or delete your personal data.

  • Object to the processing of your data.

  • Withdraw consent where applicable.

  • Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your rights have been violated.


8. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.


9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage users to read their policies.


10. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy.


11. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

CA Maintenance
0191 386 9749
The Old Hall
2 Albert Street
Crook DL15 9EL